We are dedicated to providing the very best service possible.
For immediate support, answers to the most frequently asked questions are posted on our FAQ page. Please review this page before calling for assistance.
Our Customer Service Team is available to support you. If you have any questions regarding your order, we are here to help. Our hours are 8:00AM EST- 9:00PM EST, Monday – Friday and 10:00AM – 9:00PM EST Saturday and Sunday. Please call (877) 615 3296 and have the following information available:
• Your Name
• Your Phone Number
• Facility Name
• iCare Order Number
• Date the iCare Order was placed
If you wish to send our Customer Service Team an email support ticket, click here. We will respond at our earliest opportunity.
Please review our Terms & Conditions for more information.
1101 Market Street
Philadelphia, PA 19107, USA